Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conservations Make it safe to talk about almost anything Transform unpleasant emotions into powerful dialogue Be persuasive, not abrasive. Read 370 reviews from the worlds largest community for readers. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives New case studies showing how business leaders successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid during crucial conservations New research findings offering fresh insights for applying the skills taught in the book. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. In todays podcast, lasting around 15 minutes, were looking at Crucial Conversations: Tools for Talking When Stakes Are High. The New York Times and Washington Post bestseller that changed the way millions communicate Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world.This book deserves to take its place as one of the key thought leadership contributions of our time. Crucial Conversation A discussion between two or more. You can get so involved in the content of an intense conversation that you lose track of what you’re doing and how others are reacting (your brain disengages and your emotions predominate). Summary: "Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. Book Review: Crucial Conversations When conversations matter most, were usually at our worst. Employees at MaineGeneral Health were 167 more likely to speak up and resolve problems with colleagues after learning the skills taught in Crucial Conversations® for Mastering Dialogue. Crucial Conversations Training Exercise 2: Monitoring Yourself.
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